This document brings together, in plain language, the rules for using our website and the practices we follow to handle your personal data. By using arca.tec.br, you agree to what is described here.

Terms of Use

1. Acceptance of Terms

By accessing and using this website ("Site"), you agree to these Terms of Use and to the Privacy Policy described below. If you do not agree with any part of these terms, please do not use the Site.

2. Use of the Site

The content of this Site is provided for informational and commercial purposes, presenting Arca Techno's services. You agree to use the Site only for lawful purposes, without infringing the rights of third parties, without attempting to access restricted areas without authorization, and without using it to transmit malicious, offensive or illegal content.

3. Intellectual Property

All content on the Site — including text, brand, logo, images, layout and code — belongs to Arca Techno or its licensors, and is protected by copyright and industrial property law. Reproduction, distribution or commercial use of this content without prior written authorization is not permitted.

4. Disclaimer

The information presented on the Site is general in nature and may be updated without prior notice. We strive to keep content accurate and up to date, but we do not guarantee the total absence of errors. Quotes, timelines and prices mentioned on the Site are estimates and may vary according to the scope defined in a formal commercial proposal.

5. Changes to These Terms

We may update these Terms periodically to reflect changes in our services or in applicable law. The version in force is always the one published on this page, with the last-updated date shown at the top.

Privacy Policy

In line with Brazil's General Data Protection Law (Lei nº 13.709/2018 — LGPD), here is how we collect, use and protect your personal data.

1. Who We Are

Arca Techno, headquartered at R. Maria Monteiro, 314 - Cambuí, Campinas/SP, Brazil, is the controller of the personal data processed through this Site. Privacy questions can be sent to contato@arca.tec.br.

2. What Data We Collect

  • Data you provide us: name, phone/WhatsApp number, email and project description, when you fill out the quote request form.
  • Data collected automatically, with your consent: an anonymous browsing identifier, session data, pages visited, traffic source (UTM parameters) and interactions with the Site (clicks, scroll depth), through cookies and similar technologies.
  • We do not collect sensitive data (such as racial origin, health or sexual orientation) and the Site is not directed at minors.

3. How We Use Your Data

We use your data to: respond to your quote request and get in touch about our services; understand how the Site is used and improve your browsing experience; and, when you consent, send marketing communications about Arca Techno.

4. Cookies and Consent

The first time you visit the Site, you'll see a banner asking for your consent to use analytics and marketing cookies. Cookies essential to the Site's operation are used regardless of consent. You can change your choice at any time through the "Privacy preferences" link in the Site's footer.

5. Data Sharing

We do not sell or share your personal data with third parties for their own commercial purposes. We may share data with service providers that help us operate the Site (for example, traffic-analysis tools such as Google Analytics), always limited to what is necessary for the contracted purpose.

6. Storage and Security

Your data is stored in a protected database, with encrypted traffic (HTTPS) and access restricted to our team. We adopt reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse.

7. How Long We Keep Your Data

We keep contact data for as long as necessary to handle your request and meet legal or contractual obligations. Browsing data linked to cookie consent is kept until consent is revoked or according to the technical duration of the technology used.

8. Your Rights (under LGPD)

You have the right to request, at any time: confirmation that processing exists; access to your data; correction of incomplete or outdated data; anonymization, blocking or deletion of unnecessary data; data portability; and withdrawal of consent given. To exercise these rights, email contato@arca.tec.br.

9. Changes to This Policy

We may update this Policy periodically. We recommend revisiting this page from time to time — the last-updated date is always shown at the top.